Terms of Service

Please read these Terms of Service ("Terms," "Agreement") carefully before using the website located at seasonspizza.world (the "Website") or placing any order with Seasons Pizza ("Company," "we," "us," or "our"). These Terms constitute a legally binding agreement between you ("User," "Customer," or "you") and Seasons Pizza governing your access to and use of our Website, services, and food products.

1. Acceptance of Terms

By accessing or using our Website, placing an order, creating an account, or otherwise engaging with our services, you expressly acknowledge that you have read, understood, and agree to be legally bound by these Terms of Service and our Privacy Policy, which is incorporated herein by reference. If you do not agree to all of the terms and conditions set forth herein, you must immediately discontinue your use of this Website and refrain from placing any orders with Seasons Pizza.

Your continued use of the Website following the posting of any changes to these Terms constitutes your acceptance of those changes. These Terms apply to all visitors, users, customers, and any other persons who access or use the Website or services offered by Seasons Pizza.

You represent and warrant that you are at least eighteen (18) years of age, or if you are between thirteen (13) and seventeen (17) years of age, that you are using the Website under the direct supervision of a parent or legal guardian who agrees to be bound by these Terms. You further represent that you have the legal authority to enter into this Agreement and that all information you provide is accurate and complete.

2. Description of Services

Seasons Pizza is a food service business operating in the United States that provides the following services:

• Online Food Ordering: Customers may browse our menu and place orders for pizzas, appetizers, beverages, desserts, and other food and beverage items through our Website.
• Delivery Services: We offer food delivery services to eligible addresses within our designated delivery zones. Delivery availability, zones, and estimated delivery times are subject to change without prior notice.
• Pickup / Carryout Services: Customers may place orders online for in-store pickup at our designated location(s).
• Catering and Special Orders: We may offer catering packages and customized food orders for events, parties, or large group orders, subject to availability and advance notice requirements.
• Promotional Offers and Loyalty Programs: We may from time to time offer discount codes, promotional deals, or loyalty reward programs, which are subject to their own specific terms and conditions as communicated at the time of the offer.
• Customer Account Management: Users may create an account to save preferences, track orders, store delivery addresses, and manage payment methods.

We reserve the right, at our sole discretion, to modify, suspend, discontinue, or restrict any portion of our services at any time without prior notice or liability. Seasons Pizza does not guarantee the continuous availability of any specific menu item, promotional offer, or service feature.

3. User Obligations and Prohibited Activities

3.1 User Obligations

By using our Website and services, you agree to:

• Provide accurate, current, and complete information when creating an account, placing an order, or communicating with us.
• Maintain the security and confidentiality of your account login credentials and promptly notify us of any unauthorized access or suspected breach of security.
• Use the Website and services only for lawful purposes and in accordance with these Terms.
• Comply with all applicable federal, state, and local laws and regulations of the United States in connection with your use of our services.
• Pay all charges associated with your orders, including applicable taxes, delivery fees, service charges, and tips, in a timely manner.
• Promptly update your account information to ensure it remains accurate and complete.
• Be present or arrange for an authorized recipient to be present at the designated delivery address to receive your order at the estimated delivery time.

3.2 Prohibited Activities

You agree that you will NOT engage in any of the following prohibited activities:

• Using the Website for any fraudulent, deceptive, misleading, or unlawful purpose.
• Attempting to gain unauthorized access to any portion of the Website, our servers, databases, or systems, or to any user accounts other than your own.
• Submitting false, inaccurate, or misleading information in connection with any order, account registration, or communication with us.
• Engaging in any activity that interferes with or disrupts the normal operation of the Website, servers, or networks connected to the Website.
• Transmitting or uploading any viruses, malware, spyware, ransomware, or other harmful, destructive, or malicious code or software.
• Using any automated means, such as robots, spiders, scrapers, bots, or crawlers, to access, extract, or copy content from the Website without our prior written consent.
• Reverse-engineering, decompiling, disassembling, or otherwise attempting to derive the source code or underlying algorithms of the Website.
• Reproducing, duplicating, copying, selling, reselling, or exploiting any portion of the Website or its content for any commercial purpose without our express written authorization.
• Impersonating any person or entity, or falsely representing your affiliation with any person or entity.
• Posting, transmitting, or distributing any content that is defamatory, obscene, offensive, harassing, threatening, hateful, or otherwise objectionable.
• Collecting or storing personal information of other users without their explicit consent.
• Violating any applicable local, state, national, or international law or regulation.
• Placing fictitious, fraudulent, or abusive orders, or repeatedly placing orders with no intention of completing the transaction.
• Attempting to manipulate, abuse, or exploit any promotional offer, coupon code, or loyalty reward program beyond its intended use.

Seasons Pizza reserves the right to suspend or permanently terminate your account and deny you access to our services if you engage in any prohibited activity, as determined at our sole and absolute discretion.

4. Account Registration and Security

To access certain features of our Website, including placing online orders and tracking order history, you may be required to register for an account. When registering, you agree to provide truthful, accurate, and complete information. You are solely responsible for maintaining the confidentiality of your account password and for all activities that occur under your account.

You agree to notify Seasons Pizza immediately at [email protected] of any unauthorized use of your account or any other breach of security. Seasons Pizza shall not be liable for any loss or damage arising from your failure to comply with these security obligations. You may not transfer, assign, or share your account with any other person without our prior written consent.

5. Ordering, Pricing, and Payment Terms

5.1 Order Placement

When you place an order through our Website, you are making an offer to purchase the selected food items subject to these Terms. We reserve the right to accept or decline any order at our sole discretion. An order is confirmed only when you receive an official order confirmation from Seasons Pizza via email or SMS notification. Prices displayed on the Website are in United States Dollars (USD) and are subject to change without notice.

5.2 Pricing and Taxes

All prices listed on our Website are subject to applicable federal, state, and local sales taxes. Tax amounts will be calculated and displayed at checkout prior to order confirmation. We strive to ensure that our prices are accurate; however, in the event of a pricing error, we reserve the right to cancel the affected order and notify you accordingly.

5.3 Payment Methods

We accept major credit and debit cards, and such other payment methods as may be indicated on our Website from time to time. By providing payment information, you represent and warrant that: (a) you are authorized to use the payment method; (b) the payment information is accurate and complete; and (c) you authorize Seasons Pizza or its payment processors to charge the applicable amount to your designated payment method.

5.4 Delivery Fees and Minimum Orders

Delivery orders may be subject to a delivery fee, which will be disclosed at checkout. We may impose minimum order amounts for delivery services, which may vary by location or time of day. These fees and minimums are subject to change without prior notice.

5.5 Cancellations and Refunds

Due to the perishable nature of food products, all sales are generally final once an order has been confirmed and preparation has begun. If you need to cancel an order, please contact us immediately at [email protected]. Refunds and order modifications may be considered on a case-by-case basis at our sole discretion. Refunds, if approved, will be processed to the original payment method within a reasonable time period. If your order arrives in a condition materially different from what was ordered, or if there is a verified error on our part, please contact us within twenty-four (24) hours of delivery for resolution.

6. Food Allergen and Dietary Information

Seasons Pizza makes reasonable efforts to provide accurate information regarding ingredients and potential allergens present in our food products. However, our kitchen facilities handle a wide variety of ingredients, including common allergens such as gluten, dairy, eggs, nuts, shellfish, and soy, and we cannot guarantee that any menu item is completely free from cross-contamination.

If you or a member of your party has a food allergy, dietary restriction, or medical condition that may be affected by our food products, you are strongly encouraged to contact us directly before placing your order. Seasons Pizza shall not be liable for any adverse reactions, health consequences, or damages arising from the consumption of our food products by individuals with known or unknown allergies or dietary sensitivities. It is your sole responsibility to verify the suitability of our food products for your particular dietary needs.

7. Intellectual Property Rights

All content available on the Website, including but not limited to text, graphics, logos, images, photographs, illustrations, audio clips, video clips, digital downloads, data compilations, software, menu designs, brand names, trade dress, slogans, and the overall look and feel of the Website (collectively, the "Content"), is the exclusive property of Seasons Pizza or its licensors and is protected by applicable United States and international intellectual property laws, including the Copyright Act (17 U.S.C. § 101 et seq.), trademark law, and related statutes.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Website solely for personal, non-commercial purposes in accordance with these Terms. This license does not include the right to:

• Reproduce, modify, create derivative works from, or distribute any Content.
• Use any Content for any commercial purpose or for public display.
• Remove or alter any copyright, trademark, or proprietary notices.
• Frame or link to the Website in any manner that implies endorsement or affiliation without our prior written consent.

All trademarks, service marks, trade names, logos, and brand identities displayed on the Website are the property of Seasons Pizza or their respective owners. Nothing in these Terms grants you any right or license to use any trademark or service mark without the prior written consent of the owner.

If you believe that your intellectual property rights have been infringed upon by content on our Website, please contact us at [email protected] with a detailed description of the alleged infringement.

8. Third-Party Links and Services

Our Website may contain links to third-party websites, services, platforms, or applications (including but not limited to payment processors, mapping services, and social media platforms) that are not owned or controlled by Seasons Pizza. We provide these links solely for your convenience and information. We do not endorse, control, or assume any responsibility for the content, privacy practices, or terms of use of any third-party websites or services.

Your interactions with third-party websites and services are governed by the respective terms and privacy policies of those third parties. You access and use any linked third-party website entirely at your own risk. Seasons Pizza shall not be liable for any loss or damage arising from your use of or reliance on any third-party website, service, or content.

9. Disclaimers

9.1 As-Is Basis

THE WEBSITE AND ALL SERVICES, CONTENT, PRODUCTS, AND INFORMATION PROVIDED BY SEASONS PIZZA ARE OFFERED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SEASONS PIZZA EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, ACCURACY, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

9.2 No Warranty of Uninterrupted Service

SEASONS PIZZA DOES NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS. SEASONS PIZZA DOES NOT WARRANT THAT ANY DEFECTS IN THE WEBSITE WILL BE CORRECTED OR THAT THE RESULTS OBTAINED FROM USE OF THE WEBSITE WILL BE ACCURATE OR RELIABLE.

9.3 Food Quality Disclaimer

While Seasons Pizza makes every reasonable effort to maintain consistent food quality, taste, and presentation, we do not warrant that any specific food item will meet your individual expectations. Actual food items may vary from photographs or descriptions on the Website. We are not responsible for any dissatisfaction with food quality that does not result from our gross negligence or willful misconduct.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE FEDERAL AND STATE LAW, IN NO EVENT SHALL SEASONS PIZZA, ITS OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES;
• LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR BUSINESS OPPORTUNITIES;
• PERSONAL INJURY OR PROPERTY DAMAGE;
• DAMAGES ARISING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR ACCOUNT OR DATA;
• DAMAGES ARISING FROM ANY DELAY OR FAILURE IN DELIVERY OF FOOD ORDERS;

ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF, OR INABILITY TO USE, THE WEBSITE, SERVICES, OR FOOD PRODUCTS, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF SEASONS PIZZA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN JURISDICTIONS WHERE THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES IS NOT PERMITTED, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW. IN ALL CASES, SEASONS PIZZA'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO SEASONS PIZZA IN THE THIRTY (30) DAYS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).

11. Indemnification

You agree to defend, indemnify, and hold harmless Seasons Pizza and its owners, officers, directors, employees, agents, affiliates, contractors, licensors, and successors (collectively, the "Indemnified Parties") from and against any and all claims, demands, actions, suits, proceedings, losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or related to:

• Your use of or access to the Website or services;
• Your violation of any provision of these Terms;
• Your violation of any applicable law, regulation, or third-party right, including any intellectual property right, privacy right, or consumer protection law;
• Any content you submit, post, upload, or transmit through the Website;
• Your fraudulent, negligent, or intentional misconduct;
• Any dispute between you and any other user or third party in connection with our services.

Seasons Pizza reserves the right, at its own expense, to assume exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you agree to cooperate with Seasons Pizza in asserting any available defenses. You shall not settle any claim or action without the prior written consent of Seasons Pizza.

12. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the United States of America and the applicable laws of the state in which Seasons Pizza is registered and conducts its primary business operations, without regard to its conflict of law provisions or choice of law principles that would cause the application of the laws of any other jurisdiction.

You agree that any legal action, suit, or proceeding arising out of or relating to these Terms or your use of the Website and services that is not subject to arbitration as described in Section 13 below shall be brought exclusively in the state or federal courts of competent jurisdiction located in the United States, and you hereby irrevocably consent to the personal jurisdiction and venue of such courts and waive any objection to the laying of venue in such courts.

These Terms are subject to applicable federal laws and regulations of the United States, including the Federal Trade Commission Act (15 U.S.C. § 45) and related consumer protection statutes enforced by the Federal Trade Commission (FTC). To the extent that users are located in the State of California, additional rights may be available under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), as further described in our Privacy Policy.

13. Dispute Resolution and Arbitration

13.1 Informal Resolution

Before initiating any formal legal proceedings, you agree to first attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms or our services (each, a "Dispute") by contacting Seasons Pizza directly at [email protected] and providing a written description of the Dispute. The parties agree to attempt to resolve the Dispute informally for a period of thirty (30) days from the date of notification before pursuing other remedies.

13.2 Binding Arbitration

If the parties are unable to resolve the Dispute informally within thirty (30) days, you agree that the Dispute shall be finally and exclusively resolved by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Consumer Arbitration Rules then in effect, which are available at www.adr.org. The arbitration shall be conducted in the English language.

The arbitrator shall have the authority to grant any relief that would be available in a court of law, subject to the limitations set forth in these Terms. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. Except as may be required by law, neither party nor the arbitrator may disclose the existence, content, or results of any arbitration without the prior written consent of both parties.

13.3 Class Action Waiver

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU WAIVE YOUR RIGHT TO PARTICIPATE IN ANY CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION AGAINST SEASONS PIZZA. ANY DISPUTE MUST BE BROUGHT IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

13.4 Exceptions to Arbitration

Notwithstanding the foregoing, either party may seek emergency injunctive or equitable relief in a court of competent jurisdiction to prevent imminent harm, and either party may bring claims in small claims court if the claims qualify under the applicable jurisdictional limits of such court.

14. Term and Termination

These Terms shall remain in full force and effect for as long as you access or use our Website or services. Seasons Pizza reserves the right, in its sole and absolute discretion, to:

• Suspend or terminate your account or access to the Website and services at any time, with or without cause or notice;
• Refuse service to any person for any lawful reason;
• Delete your account and all associated data in accordance with our Privacy Policy and applicable data retention requirements;
• Discontinue, modify, or restrict any feature or aspect of the Website or services at any time.

Upon termination of your account or access to our services: (a) all rights and licenses granted to you under these Terms will immediately cease; (b) you must discontinue all use of the Website; and (c) any outstanding obligations incurred prior to termination shall survive and remain enforceable. All provisions of these Terms that by their nature should survive termination — including without limitation, intellectual property provisions, disclaimers, limitation of liability, indemnification, and dispute resolution — shall survive termination.

You may terminate your account at any time by contacting us at [email protected]. Termination of your account does not relieve you of any obligation to pay for orders already placed or services already rendered.

15. Changes to Terms of Service

Seasons Pizza reserves the right to revise, amend, or update these Terms of Service at any time in its sole discretion. When we make material changes to these Terms, we will update the "Last Updated" date at the top of this page and, where appropriate, provide you with additional notice, such as an email notification to the address associated with your account or a prominent notice on the Website.

Your continued use of the Website or any of our services after the effective date of the updated Terms constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must discontinue your use of the Website and services and, if applicable, close your account. We encourage you to review these Terms periodically to stay informed of any updates or changes.

16. Severability

If any provision, clause, or portion of these Terms of Service is found by a court of competent jurisdiction or an arbitrator to be invalid, unlawful, void, or unenforceable for any reason, that provision shall be deemed severed from these Terms. Such severance shall not affect the validity or enforceability of the remaining provisions, which shall continue in full force and effect to the greatest extent permitted by applicable law. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable, consistent with the original intent of the parties.

17. Entire Agreement and Waiver

These Terms of Service, together with our Privacy Policy and any other policies or agreements expressly incorporated herein by reference, constitute the entire agreement between you and Seasons Pizza with respect to your use of the Website and services, and supersede all prior negotiations, representations, warranties, agreements, or understandings, whether written or oral, relating to the same subject matter.

The failure of Seasons Pizza to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. No waiver of any breach or default shall be deemed a waiver of any subsequent breach or default of the same or any other provision. Any waiver must be in writing and signed by an authorized representative of Seasons Pizza to be effective.

18. Force Majeure

Seasons Pizza shall not be liable for any delay, failure, or inability to perform its obligations under these Terms arising from circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, government actions or restrictions, civil unrest, labor strikes, power outages, internet service disruptions, supply chain failures, or any other events of force majeure. In such circumstances, Seasons Pizza shall promptly notify you and make reasonable efforts to resume normal operations as quickly as practicable.

19. Electronic Communications and Consent

By creating an account or placing an order on our Website, you consent to receive electronic communications from Seasons Pizza, including but not limited to order confirmations, receipts, delivery updates, promotional offers, and other service-related messages, delivered via email, SMS/text message, or push notification. You agree that all agreements, notices, disclosures, and other communications provided to you electronically satisfy any legal requirement that such communications be in writing.

If you wish to opt out of receiving promotional marketing communications, you may do so at any time by following the unsubscribe instructions contained in any such communication or by contacting us at [email protected]. Please note that even if you opt out of marketing communications, you will continue to receive transactional and order-related communications necessary to fulfill your orders and manage your account.

20. Consumer Protection Rights

Nothing in these Terms is intended to limit or exclude any consumer rights or protections available to you under applicable federal or state law that cannot be waived by contract. Applicable consumer protection laws may include, without limitation:

• Federal Trade Commission Act (15 U.S.C. § 45): Protecting consumers against unfair or deceptive business practices.
• California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA): Applicable to residents of the State of California regarding their personal data rights.
• Any other applicable state consumer protection statutes in your state of residence.

If you are a consumer in a jurisdiction that provides mandatory consumer protection rights that supersede or supplement these Terms, those rights shall apply to the extent required by applicable law.

21. Contact Information

If you have any questions, concerns, or inquiries regarding these Terms of Service, or if you wish to exercise any rights available to you under applicable law, please contact us using the information below:

We are committed to addressing your concerns in a timely and professional manner. Please allow up to five (5) business days for a response to your inquiry. For urgent matters related to an active order, please contact us as soon as possible to ensure prompt resolution.